Car salespeople have a list of nightmare phrases that they never want to hear. Top of the list is I need to talk to my wife first. To the salesperson, this almost always means the deal is dead, and they may never see the customer again. Next is I want the full value for my trade in. Many customers believe their high mileage, dented cars deserve premium prices, but salespeople know the market has other ideas and dread having to break the news.

Another phrase that spikes anxiety is I need to think about it until tomorrow. Salespeople can usually predict that the customer will disappear and probably buy somewhere else. Then there are customers who come in saying things like Who wants to sell me a car or I have eight cars from your website I want to see before my lease ends next year. While these may sound exciting, they often signal window shoppers who take up hours but rarely make a decision.

The tension between buyers and car salespeople is not just about money. The sales process involves pressure to meet targets, pitch extra warranties, and explain confusing fees. At the same time, buyers try to protect their wallets and sanity, sometimes using delaying tactics or vague answers that only add to the stress.

For a smoother experience, experts suggest setting your budget before you visit, being clear about your timeline, and checking your car’s value on trusted sites before negotiating. Avoid using stalling phrases unless you really need time, and always ask for details in writing to prevent misunderstandings. By keeping the conversation open and honest, both sides are more likely to strike a deal that feels fair.