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  3. Al-Futtaim Auto Centers Becomes The UAE’s First Multi-Brand Aftersales Network To Launch Electric & Hybrid Vehicle Service

Al-Futtaim Auto Centers Becomes The UAE’s First Multi-Brand Aftersales Network To Launch Electric & Hybrid Vehicle Service

12 May 2024
  • How can Al-Futtaim Automotive’s new E-Mobility Training Centre benefit owners of electric and plug-in hybrid vehicles in the UAE?

Green mobility has taken another significant leap forward in the UAE, with the country’s premier multi-brand aftersales network – Al-Futtaim Auto Centers – announcing the launch of specialised maintenance and repair services for electric and plug-in hybrid vehicles across its 18 facilities. The strategic rollout solidifies Al-Futtaim Automotive’s position as the frontrunner in building a comprehensive e-mobility ecosystem in the UAE, and also builds upon last year’s announcement, which saw the inauguration of the region’s first Institute of the Motor Industry (IMI) accredited e-mobility training center for aftersales technicians.

Redefining EV Service Excellence in the UAE

Redefining EV Service Excellence in the UAE

Owners of electric and plug-in hybrid vehicles of all makes and models can now benefit from maintenance, repair, and diagnostics performed by expert technicians trained at Al-Futtaim Automotive’s E-Mobility Training Centre.

Through the new service launch, Al-Futtaim Auto Centers caters to the growing demand for electrified mobility vehicles in the UAE, offering a one-stop solution destination for a wide range of automotive needs. With extended operating hours and a steadfast dedication to expertise, Al-Futtaim Auto Centers are poised to redefine the customer experience and establish themselves as the trusted mobility partner for EV enthusiasts across the UAE.

Jawahar Ganesh, Managing Director of Global Aftersales at Al-Futtaim Automotive, said, "With this groundbreaking launch, we are not only transforming Al-Futtaim Auto Centers into comprehensive hubs for modern mobility needs but also advancing Al-Futtaim Group’s COP28 commitment to bolster the EV ecosystem in the UAE. Our aim is to spark wider e-mobility adoption across the nation, setting a new standard for sustainable progress and customer-centric excellence.”

He further added, “By expanding our services to include EV maintenance and support, we are instilling a greater sense of confidence within customers to make the shift towards greener mobility options, be they individual car owners or fleet customers. Moreover, the commitment extends beyond Al-Futtaim Automotive’s own partner brands to offer repair services for third-party warranty claims, solidifying our aftersales division’s position as progressive industry leaders within the sector.”

Operating 7 days a week from 8 a.m. to 10 p.m., Al-Futtaim Auto Centers are fully equipped with cutting-edge technological tools to ensure the highest standard of service to serve owners of all brands of EVs and plug-in hybrids.

Al-Futtaim Automotive is one of five divisions within the Al-Futtaim Group, which provides quality products and services that enrich people’s lives and aspirations each and every day.

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